Guidelines

What The Floor is for

The Floor is for real conversations between people who do the work: trades and small-business operators comparing notes on the job, the crew, the customers and the numbers. It is not a lead board and it is not an audience.

Each industry has its own floor. Threads are for the slow conversations, the ones worth a considered answer that someone will find later. The live room is for the fast ones: one live room per industry, audio only, with a text chat alongside it.

Anyone can read threads and chat transcripts without an account. Posting, commenting, voting, chatting and joining audio need one.

House rules

• Be useful. Answer the question that was asked. Share what worked and what did not, and say so when you are guessing.
• Say who you are. Use the name your customers know you by and fill in what you do. People weigh advice by where it comes from.
• No spam, no selling without context. If you sell something relevant to the thread, say that you sell it and why it fits. Drive-by pitches, affiliate links and pasted promos get removed.
• No harassment, no dogpiling. Argue with the point, not the person. If someone is already being corrected, add something new or stay out of it.
• Keep client and customer details out of it. No names, addresses, phone numbers, invoices or photos that identify someone who is not here. Describe the situation, not the person.
• In the live room, one voice at a time. Everyone joins muted. Unmute when you have something to say, and do not record other people.

Moderation

Most of this is handled by the people in the room. The rest works like this.

• You can edit your own threads and comments, and remove your own threads, comments and chat messages.
• Admins can remove anything, restore it, and suspend an account. A suspended member can still read but cannot post, comment, chat or vote.
• Removed content comes off the floor for everyone and stays on record for admins.
• Rate limits keep floods out: five threads per ten minutes, ten comments a minute and five chat messages every ten seconds.
• If something needs a second look, get in touch through thehumanproblem.ai.

Your data

Sign-in is a magic link sent to your email. There are no passwords.

• Public: your display name, your handle (your page lives at /u/handle), what you do, your bio, and everything you post in threads, comments and the live chat. Anyone can read it without an account.
• Not public: your email address. It is used to sign you in and is not shown to other members.
• Change your display name, handle, what you do and bio at any time in Settings.
• When you remove something, it comes off the floor but stays on record for admins. Removed content is not erased.

Contact

The Floor is run by The Human Problem. To get in touch, go to thehumanproblem.ai. That is the contact path for questions, takedown requests and anything about your account.